Studio FAQs

Find answers to common questions about equipment , renting our studio, cancellation policies, and more.

a photo studio with a pink backdrop and a yellow chair
a photo studio with a pink backdrop and a yellow chair
Can I cancel or reschedule my booking?
Do I need to pay extra for equipment and backdrops?

No, we don’t charge extra for equipment or backdrops! Studio lighting, softboxes, and stands are all included in the hire price, and you’re welcome to use the backdrops as long as they remain clean. For paper backdrops used on the floor, we charge £10 per meter for the portion that touches the floor. This fee helps cover the cost of replacing and cutting the backdrops after your session.

a photo studio with a light and a tripod
a photo studio with a light and a tripod
woman in white long sleeve shirt sitting on yellow floor tiles
woman in white long sleeve shirt sitting on yellow floor tiles

Your booking time should include both setup and cleanup, as our schedule is usually fully booked with back-to-back sessions. Unfortunately, we are unable to provide early access before your reserved start time.

Can I arrive early to set up my equipment?
a plant with green leaves in front of a pink background
a plant with green leaves in front of a pink background
Is there a waiting area?

We have a reception area with a small waiting space. However, if you arrive with a large amount of decorations or equipment, it may not be the most comfortable place to wait.

woman in black tube dress
woman in black tube dress
Will someone meet me and be available during my session?

Yes, a studio assistant will greet you or your clients upon arrival.
During your session, they will usually stay in a nearby designated area
and be available to assist if needed.

multicolored wall in shallow focus photography
multicolored wall in shallow focus photography
Do you have a lift?

Yes, there is a lift available in the building.
The studio is fully wheelchair accessible and designed for easy transport of heavy equipment.

woman in black shirt wearing sunglasses
woman in black shirt wearing sunglasses
I’ve never worked with studio equipment before.
Can you help me get started?

If you’re new to studio equipment, there’s no need to worry!
Our studio assistant will gladly guide you through connecting your camera to the studio lights and assist with basic setup. If you think you’ll need extra time to practice, we recommend booking additional hours to ensure you feel confident before your shoot.

a chair sitting in front of a pink backdrop
a chair sitting in front of a pink backdrop
How to Find Us

Our studio is located at 111 Charterhouse Street, EC1M 6AW, London,
in a distinctive red-and-white building. When you arrive, use the intercom and select "WarmLight Photostudios"
The studio is on the -1 floor, to your left as you exit the lift.

For a visual reference, check out our location on Google Street View.

black pug wearing striped apparel
black pug wearing striped apparel
Can I bring my pet for the shoot?

Yes, our studio is pet-friendly, and we’d be delighted to welcome your well-behaved pets! In fact, our friendly dog is proudly part of the team.

We strive to be flexible with all bookings. You can cancel your booking at least 7 days before the scheduled session to receive a full refund. If you cancel within 7 days of the session, you are eligible for a 50% refund or the option to reschedule without losing your payment. However, cancellations or no-shows within 48 hours of the session will not receive a refund, and the booking is non-transferable.

gray computer monitor

Contact Us

If you have any remaining questions, we’ll be happy to provide you with all the information you need

Reservation

Book your photography studio today with flexible cancellation and rescheduling options for your convenience.

Location

Our studio is conveniently located in central London, just 5 minutes walk from Farringdon tube station, ensuring a smooth experience for all our clients.

Address

111 Charterhouse street, EC1M 6AW, London

Hours

Mon-Sun, 8 AM – 10 PM